Privacy Policy

1. Information We Collect

We may collect the following types of information when you book a ride or contact us:

• Name and contact details (phone, email).
• Pickup and drop-off addresses, flight details.
• Number of passengers and luggage.
• Payment preferences and related information (if applicable).
• Any additional information you choose to provide.

2. How We Use Your Information

We use your information to:

• Process and manage your bookings.
• Communicate with you about your rides and requests.
• Improve our services and customer experience.
• Comply with legal obligations where applicable.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Our chauffeurs and service partners, only to the extent necessary to provide the requested transportation service.
• Payment processors, when you pay online (for example, Stripe, Square or similar providers).
• Authorities or third parties, if required by law or to protect our rights, property and safety.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as the right to access, correct or request deletion of your information. To exercise these rights, please contact us using the contact details below.

7. Third-Party Services and Cookies

Our website may use third-party tools (such as analytics or map services) that collect certain technical information about your device and browsing behavior. These services may use cookies or similar technologies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

9. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Phone: +1 (415) 849-8782
• Email: info@letslimousine.com